Return & Refund Policy

At SAM Health Care, we are committed to providing our customers with safe, authentic, and quality healthcare products.

Due to the consumable nature of medicines, supplements, nutraceuticals, herbal products, and other healthcare items, we do not accept returns or exchanges once an order has been delivered to the customer.

No Returns on Consumable Products

For health and safety reasons, all medicines, supplements, and other consumable healthcare products are non-returnable and non-exchangeable after delivery.

We cannot accept returns for reasons including:

• Change of mind

• Ordered the wrong product

• Product no longer required

• Customer ordered the wrong quantity

• Product has been opened or used

• Any other personal preference

Damaged or Incorrect Orders

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after receiving your order.

We may request clear photographs or videos of the product and packaging to verify the issue. If the issue is confirmed to be our responsibility, we may provide a replacement or another appropriate resolution.

Refunds

Since our products are consumable healthcare items, refunds are generally not available after an order has been delivered.

If a refund is approved by SAM Health Care due to an error on our part, the refund will be processed through the applicable payment method or another mutually agreed method.

Before Placing Your Order

Please carefully check the product name, quantity, and other order details before completing your purchase.

By placing an order with SAM Health Care, you acknowledge and agree to this Return & Refund Policy.

For any questions or concerns regarding an order, please contact our customer support team.